Privacy Policy & Customer Data Security

Information We Collect

• Name, mobile, email and delivery/billing address.
• Order details, sizes, colours, quantities and transaction records.
• Payment-related information and payment-proof images where applicable.
• Account/login, device, browser, IP, cookies and analytics information.
• Support messages, complaints and return/refund requests.

How We Use Information

• Process, verify, fulfil and track orders.
• Provide support, returns, exchanges, refunds and complaint handling.
• Prevent fraud and security incidents.
• Maintain accounting, tax, legal and operational records.
• Improve website performance and customer experience.

Sharing

We may share only necessary information with service providers involved in the transaction, including courier/delivery partners, payment providers, hosting/IT providers and professional advisers. We do not sell customer personal information to advertisers.

Cookies, Retention & Security

Essential cookies may be used for cart, login, security and checkout. Analytics technologies may be used to understand website usage. Information is retained only as reasonably necessary for fulfilment, support, fraud prevention, accounting, legal obligations and disputes. Reasonable technical and organisational security measures are used.

Your Data Requests

Customers may request access to, correction of, or deletion of personal information, subject to records Ronaldo Sports is required or reasonably entitled to retain.